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COMPLIANCE

Industry-leading compliance advice, strategies and processes sit at the heart of all of our payroll services.

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The foundation of our payroll services is industry-leading compliance advice, strategies and processes. These are vital to ensure we maintain full compliance for workers, agencies and end-hirers at all times, keeping pace with the continual changes in legislation and regulation.

With our deep understanding of payroll regulations, we're proud to take a low-risk approach to managing payroll for workers and the businesses we support. Our approach to compliance is based upon expert advice and reinforced by the BoostPay Promise.


Industry-Leading Payroll Advice

Our experienced in-house compliance team is supported with expert advice from tax advisors, solicitors and HMRC. Our advisory partners are Aspire Business Partnership, led by ex-HMRC investigator, Alan Nolan. Aspire advise BoostPay on the steps we need to take to maintain full statutory compliance at all times.

Our compliance checks cover multiple areas with extensive legal advice on Tax, VAT and Employment Law, including:

  • Section 44 Intermediaries Legislation (SDC)

  • CITB Levy

  • Apprentice Levy

  • Umbrella T&S Legislation

  • PSC Legislation

  • Section 8 / Right to Work Regulations

  • AWR Legislation

  • IR35 Legislation

  • Trade Union audits confirming compliance


Independent Verification and Identity Checks

Compliance advice is only as strong as the processes that sit behind it. That's why we back our internal procedures with independent verification.

BoostPay is accredited by SafeRec, the independent payroll auditing platform that verifies every payslip in real time. SafeRec's technology checks each payroll run against HMRC records and flags any discrepancies automatically, giving workers, agencies and end-hirers an objective, third-party confirmation that payroll has been processed correctly and compliantly. Accreditation is held by a relatively small number of umbrella companies, and it's a standard we're committed to maintaining.

For proof of identity, we use the Trust ID enhanced check. This goes beyond standard document verification to confirm that each worker's identity has been properly established before they enter payroll, reducing the risk of fraud and ensuring our Right to Work obligations are met with a robust, auditable process.

Together, these two layers of independent verification mean the compliance standards we apply internally are consistently confirmed from the outside.

ISO 27001

Keeping Your Data Safe

As a trusted payroll provided, we are required to hold your personal data including your personal information, bank information and your proof of identity in the event that HMRC seek to investigate us. We’re proud to hold the ISO 27001 accreditation for our Information Security Management System as part of the steps we take to keep your data safe.

ISO 27001

Keeping Your Data Safe

As a trusted payroll provided, we are required to hold your personal data including your personal information, bank information and your proof of identity in the event that HMRC seek to investigate us. We’re proud to hold the ISO 27001 accreditation for our Information Security Management System as part of the steps we take to keep your data safe.

What are the impacts of non-compliance?

HMRC and employment legislation is there to protect workers, businesses and to collect the appropriate taxes from workers. For this reason, non-compliance is a serious matter with major consequences if you or your workers are found to be in breach.

Financial Risk

HMRC can apply fines and penalties for non-compliance which can be backdated for up to 6 years. For most workers, agencies and businesses, the financial impact of these are significant, threatening the viability of the business. For agencies, this includes potential debt transfer under MSC regulations.

Reputational Risk

Businesses and workers who are found to be non-compliant suffer significant reputational damage which can affect your future contracts and income. Where businesses have a choice, they will be wary of working with a person or business seen in the industry as 'high-risk'.

Business Disruption

HMRC investigations are exceptionally time-consuming and stressful. This distracts you from your day to day work and will reduce your income.

Personal Impact

If you are a director of a company, you may have personal liabilities from non-compliance which you are not protected from. As a worker, any HMRC action will directly impact you.

FREQUENTLY ASKED QUESTIONS

FAQs

Can I really use my business credit card?

Yes. BoostPay Flex accepts Corpay, American Express and all major business cards as a funding method for a wide range of business payments, including contractor and worker payroll, supplier invoices, and payments to HMRC. This isn't something most payment providers offer. BoostPay has built Flex to make it possible.

Will I earn Membership Rewards points on Flex payments? 

That depends on your business credit card and its rewards structure. In most cases, Flex payments are processed as standard business expenditure, which means they're treated the same as any other card transaction for rewards purposes. We'd recommend confirming with your business credit directly, as card terms vary.

What business credit cards does Flex accept?

Flex works with all major business credit cards including Corpay and American Express. If you're unsure whether your specific card is compatible, the BoostPay team can confirm before you set anything up.

Can I really use my business credit card?

Yes. BoostPay Flex accepts Corpay, American Express and all major business cards as a funding method for a wide range of business payments, including contractor and worker payroll, supplier invoices, and payments to HMRC. This isn't something most payment providers offer. BoostPay has built Flex to make it possible.

Will I earn Membership Rewards points on Flex payments? 

That depends on your business credit card and its rewards structure. In most cases, Flex payments are processed as standard business expenditure, which means they're treated the same as any other card transaction for rewards purposes. We'd recommend confirming with your business credit directly, as card terms vary.

What kinds of payments can I make?

Flex works with all major business credit cards including Corpay and American Express. If you're unsure whether your specific card is compatible, the BoostPay team can confirm before you set anything up.

Why use my business credit card instead of bank transfers?

Bank transfers draw immediately on your cash. Paying through your business credit card means the cash stays in your account until your card statement is due, giving you additional time to manage your working capital without delaying payments to workers, suppliers, or HMRC. For businesses juggling multiple payment obligations at once, that difference in timing can be significant.

Can I use Flex for my HMRC payments?

Yes. Flex can be used to fund business payments to HMRC, which makes it a useful tool around tax deadlines when cash flow is under particular pressure. Speak to the BoostPay team about how this works in practice for your specific payment obligations.

Does BoostPay charge extra for payments made by business credit card?

Speak to the BoostPay team about the current fee structure for Flex. Pricing is discussed as part of the onboarding conversation so you have a clear picture before committing.

Why use my business credit card instead of bank transfers?

Bank transfers draw immediately on your cash. Paying through your business credit card means the cash stays in your account until your card statement is due, giving you additional time to manage your working capital without delaying payments to workers, suppliers, or HMRC. For businesses juggling multiple payment obligations at once, that difference in timing can be significant.

Can I use Flex for my HMRC payments?

Yes. Flex can be used to fund business payments to HMRC, which makes it a useful tool around tax deadlines when cash flow is under particular pressure. Speak to the BoostPay team about how this works in practice for your specific payment obligations.

What kinds of payments can I make?

Speak to the BoostPay team about the current fee structure for Flex. Pricing is discussed as part of the onboarding conversation so you have a clear picture before committing.

Is Pay by business credit card available to all BoostPay clients?

With Flex you can make business payments using your credit card including payroll, supplier invoices and contractor payments. You do not need to use our payroll services to use Flex.

Do I need a business credit card?

Yes. You will need to have a business credit card to use Flex. If you don't have one, the BoostPay team can introduce you to the major card providers including Corpay and American Express.

How long does payment take?

American Express card payments need to be made 4 days prior to the date when you need payments to be made. Most of other cards including Corpay, need 2 days for payments to clear before we make payments on your behalf.

Is Pay by business credit card available to all BoostPay clients?

With Flex you can make business payments using your credit card including payroll, supplier invoices and contractor payments. You do not need to use our payroll services to use Flex.

Do I need a business credit card?

Yes. You will need to have a business credit card to use Flex. If you don't have one, the BoostPay team can introduce you to the major card providers including Corpay and American Express.

What kinds of payments can I make?

American Express card payments need to be made 4 days prior to the date when you need payments to be made. Most of other cards including Corpay, need 2 days for payments to clear before we make payments on your behalf.

What happens when I register?

Before any client is set up on Flex, we carry out our own know your customer (KYC) checks. This includes verifying the identity of the business and its directors, confirming registered company details against Companies House records, and checking ownership structure where relevant. These checks sit alongside, and are separate from, the KYC checks already carried out by the card provider and our banking partners when a card or account is issued.

Do you have a compliance process to check payments?

We run anti-money laundering checks on every client as part of onboarding and on an ongoing basis. This includes screening against sanctions and politically exposed persons lists, monitoring transaction patterns for anything unusual, and reviewing accounts periodically rather than only at the point of setup. These checks are additional to the AML controls already applied by your card provider and our bank.

What is your compliance process?

Compliance runs through everything we do at BoostPay, not just at onboarding. Our compliance process including KYC and AML is layered on top of the checks already carried out by the card provider and our bank.

What happens when I register?

Before any client is set up on Flex, we carry out our own know your customer (KYC) checks. This includes verifying the identity of the business and its directors, confirming registered company details against Companies House records, and checking ownership structure where relevant. These checks sit alongside, and are separate from, the KYC checks already carried out by the card provider and our banking partners when a card or account is issued.

Do you have a compliance process to check payments?

We run anti-money laundering checks on every client as part of onboarding and on an ongoing basis. This includes screening against sanctions and politically exposed persons lists, monitoring transaction patterns for anything unusual, and reviewing accounts periodically rather than only at the point of setup. These checks are additional to the AML controls already applied by your card provider and our bank.

What kinds of payments can I make?

Compliance runs through everything we do at BoostPay, not just at onboarding. Our compliance process including KYC and AML is layered on top of the checks already carried out by the card provider and our bank.

A construction site in progress with scaffolding and building materials visible in front of a multi-story building under construction.

DISCUSS YOUR PAYROLL

Speak with our team to explore your payroll needs and how we can help deliver it — efficiently, with full compliance, and at scale.

Eileen Breeze

Managing Director

A construction site in progress with scaffolding and building materials visible in front of a multi-story building under construction.

DISCUSS YOUR PAYROLL

Speak with our team to explore your payroll needs and how we can help deliver it — efficiently, with full compliance, and at scale.

Eileen Breeze

Managing Director